In hospitals, administration of physicians, nurses and other important workers including therapists and technicians, is critical as most services offered by these health care personnel have major effects on the lives of people, directly and intimately. Hence, the effectiveness of the healthcare organization depends upon the effective roles performed by the personnel from top to bottom. Poor management of labour in healthcare organizations could result in low morale among its personnel and in turn reflects on the quality of services provided to the patients under their care
The primary expenses for healthcare organizations are salary-related costs, because operating them requires massive man-hours from various positions and job functions. As such, a firm grasp of staffing plans is crucial in managing healthcare organization. Planning nurses’ shifts, for example, is a really intricate task considering the various factors to be taken care of in drawing out feasible schedules to ensure smooth running of the healthcare organizations and their staff ’s satisfaction.
On top of the different shift types, there are different types of work schedules for nurses such as cyclical (permanent) or flexible (discretionary). Under the cyclical work schedule, employee’s shifts are constant. Flexible shifts on the other hand provide flexibility to the hospitals to assign work schedules yet the planning of flexible schedules requires the management to continuously change the schedule to fit the requirements of the hospitals and match it with the availability of labour.
Biometric verification is a technology that uses human’s body parts to identify one’s true identity. Fingerprint, for example, is unique to each individual and it’s impossible to find someone who has the exact fingerprint pattern and minutia like yours. Face technology is another novel biometric technology that reads important points on a face to produce a calculation via an exclusive algorithm. The contactless nature of the face biometric product makes it relevant and appealing to those who use gloves or are in situations where presenting fingerprints could be cumbersome, for example surgeons, physicians, nurses, etc. Hence, when the biometric traits are verified as yours, the data recorded will be saved as your own genuine record.
For example, frequently, there are disputes over late reporting on duty between the administrative staff and other employees. Installation of computerized electronic time recorder to record the arrival and departure time of employees will be of immense use and they (employees) will feel that their time has been recorded correctly. Timekeepers will have no dispute over the attendance data of employees. Department heads also are able to obtain daily information about the man-hours employed and lost by their employees, giving the hospital a clear indication of its labour’s ROI. Therefore, automated biometric systems can not only eradicate the bias factors and differences which arise in the minds of nurses and department heads, but timekeepers and HR managers will also get peace of mind knowing that the system keeps all the accurate data, records and reports.
System automation definitely brings substantial benefit to large organizations and automation on staff attendance is especially crucial for places such as healthcare organizations that are labour intensive. Improvements on the staffing system are expected to improve labour time utilization, effectively reduce excessive labour cost and strengthen the management of the entire human resources. Looking at it closely, nurse scheduling management can be better managed by the introduction of biometric verification systems and powerful time control management software, which can handle not only nurses’ time attendance but also their intricate shifts scheduling.
Biometric systems such as fingerprint and face have been proven to be reliable and convenient, able to reduce the question mark of who’s who in attendance reporting. And when all data and records are centralised, making them accessible to relevant higher level personnel, they can then save a lot of time and headache on scheduling nurses’ shifts. An investment on automation system could be seen as costly but with the accuracy of data and its efficacy in handling all the necessary functions, in the long run, it’ll still be beneficial to the organisations. The ideal options are the TA700W, TA200plus, FaceID4 and FaceID2 which are popular healthcare time clocks in Australia.
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